MultiModemä GSM/GPRSExternal Wireless Modem(Data/Fax/Voice)MTCBA-G-F1MTCBA-G-F2UserGuide
Product Description10AT Command InfoThis manual describes a minimal set of ATcommands that are adequate for configuringmany common application situati
Product Description11· For GSM-without-GPRS, a circuit-switched data connection is used. Theuser can set up DUN to make aconventional V.32 modem con
Product Description12Features· GPRS Class 10 operation · V.42bis datacompression· Dual-band 850/1900 or900/1800 GSM/GPRS· Numerous LEDsprovide ope
Application Overview13Application OverviewApplication TypesWith circuit switched data rates up to 14.4K bps,the MultiModem GSM/GPRS is targeted atapp
Application Overview14RS232Wireless MultiModem used inremote ATM application.
Application Overview15Benefits/Features in ApplicationsShort Development Time. The MultiModemGSM/ GPRS can make your existing and nextgeneration devi
Application Overview16Compatible Supplementary Services. TheMultiModem GSM/GPRS is compatible withsupplementary services such as call forwarding,call
Application Overview17Industrial Chassis. The MultiModemGSM/GPRS is packaged in a rugged, waterresistant, industrial chassis. The chassis has anRS-23
Application Overview18Functions – GSM ModesMODE DESCRIPTIONStandardDual Band Extended GSM 900 MHz Class 4(2W) and GSM 1800/1900 MHz Class 1 (1W)Interf
Specifications19SpecificationsGeneral SpecificationsPower Requirements 5 V to 32VDC; 400mA Average @5V,2A Peak @ 5VMechanicalDimensions & Weight4.
2User Guide for MultiModem GSM/GPRSExternal Data/Fax/Voice Wireless ModemModels MTCBA-G-F1 & MTCBA-G-F2P/N 82001220, Revision ACopyright © 2003 b
Specifications20Electrical CharacteristicsSwitching the GSMmodem on/offThe device is permanently powered(when connected to the power supply).Voltage R
Specifications21Input/output electrical characteristics forexternal connectionsINSTALLATION/ START- UPGSM 850/900 GSM 1800/1900ParametersMin Typ. Max
Specifications22Input/output electrical characteristics (cont’d)GSM 850/900 GSM 1800/1900ParametersMin Typ. Max Min Typ MaxUnitPower Supply@ 25 degree
Specifications23LED IndicatorsTD. Transmit Data. Lit when modem is transmitting data.RD. Receive Data. Lit when modem is receiving data.CD. Carrier
Specifications24RS232 15-Pin Connector Pinout101161515PIN EIA CCIT Designation1 DCD 109 Data CarrierDirect6 RX 104 Receive Data(out)2 TX 103 Transmit
Getting Started25Getting Started with yourWireless MultiModemMechanical MountingTo mount the Wireless MultiModem, do thefollowing:1. Obtain mounting s
Getting Started26For example, one might use two 6-32 self-tapping screws 5/8” in length to mount theunit in a truck to the wall of the cab behind thep
Getting Started273. Slide the mounting bridles into thecorresponding slots on the back side of theMultiModem chassis.4. Attach the MultiModem with tw
Getting Started28Electrical Installation & ConfigurationThe wireless MultiModem requires the powersupply connection to begin operation. It alsore
Getting Started292. Insert the SIM card into the holder.
3ContentsPRODUCT DESCRIPTION 5Package Contents 6Interfaces 6Parts to be Supplied by Wireless Service Provider 7Parts to be Supplied by End User 7Radio
Getting Started303. Verify that the SIM card fits into the holderproperly and then replace the cover.
Getting Started314. Connect a suitable antenna to the SMAconnector (see specifications on page 8).Antenna Connector(SMA type)
Getting Started325. Connect both sides of the serial and controlcable (15-pin Sub D connector on the modemside).Serial & ControlConnectorTo Serial
Getting Started336. Plug the power supply cable into the wirelessMultimodem.Power CordIn-LineFusePowerConnectorTo Power Source7. Connect the power sup
Getting Started34Connect the power supply to its source (forexample, in a mobile situation, to the vehicle’sDC fuse/terminal block).8. Activate the po
Getting Started35Verifying signal strengthThe Wireless MultiModem establishes a call if thesignal is sufficiently strong. To verify the signalstrength
Getting Started36Verifying network registrationIn this procedure, you will verify that the WirelessMultiModem has been registered on the wirelessnetwo
Getting Started37 Testing the Configuration Descrip-tionATCommandsResponseReturnedCommentsAT+CPIN=1234OK PIN Code accepted+CMEERROR : 16Incorrect PIN
Getting Started38Testing the Configuration (continued)Descrip-tionATCommandsResponseReturnedCommentsRINGATA Answer the call.Receivingan incomingcallOK
Getting Started39Testing the Configuration (continued)Descrip-tionATCommandsResponseReturnedCommentsInitiate anemergencycallATD112;OK Don’t forget the
4Electrical Installation & Configuration 28Mobile Phonetools 34Verifying signal strength 35Verifying network registration 36Testing the Configurat
Troubleshooting40TroubleshootingSituation A: The modem does not answerthrough the serial linkIf the Wireless MultiModem does not answer through these
Troubleshooting41Solutions for ‘no connection through serial link’ situation(cont’d)If themodemreturns …Then ask … ActionIs thecommunicationprogram pr
Troubleshooting42Situation B: The modem always returns«Error» when trying to issue acommunicationIf the Wireless MultiModem returns a message of erro
Troubleshooting43Solutions for “error” message situations (cont’d)If the modemreturns …Then ask … Actionerror(cont’d)Is the selectedbearer typesupport
Troubleshooting44Interpretation of Extended Error Codesrelated to “error” messageErrorCodeDiagnostic Hint0Phone failure Call technical support3Operati
Troubleshooting45Interpretation of Extended Error Codesrelated to “error” message (cont’d)ErrorCodeDiagnostic Hint17SIM PIN2 required Enter PIN2 code.
Troubleshooting46Interpretation of Extended Error Codesrelated to “error” message (cont’d)ErrorCodeDiagnostic Hint112Location area notallowed (#13)No
Troubleshooting47Situation C: The modem always returns «Nocarrier» when trying to issue acommunicationSolutions for “no carrier” messageIf themodemret
Troubleshooting48Solutions for “no carrier” message (cont’d)If themodemreturnsThen ask … Actionno carrier(esp. forvoicecommuni-cation)Be sure that the
Troubleshooting49Interpretation of Extended Error Codesrelated to “no carrier” messageError Code Diagnostic Hint1 Unallocatedphone numberNot allocated
Product Description5Product DescriptionThe Multi-Tech MultiModem GSM/GPRS is anexternal data/fax/voice wireless modem. It alsosupports mobile originat
Troubleshooting50Interpretation of Extended Error Codesrelated to “no carrier” message (cont’d)Error Code Diagnostic Hint50 Requestedfacility notsubsc
Safety51SafetyGeneral SafetyThe modem is designed for and intended to be used in fixedand mobile applications. “Fixed” means that the device isphysica
Safety52It is important to follow any special regulations regarding theuse of radio equipment due in particular to the possibility ofradio frequency,
Safety53Vehicle Safety· Do not use your Wireless MultiModem while driving, unlessequipped with a correctly installed vehicle kit allowing ‘Hands-Free
Safety54· Do not expose the Wireless MultiModem to water, rain or spiltbeverages. It is not waterproof.· Do not abuse your Wireless MultiModem by dr
Warranty & Repair55Warranty & Repairs PoliciesWarrantyMulti-Tech Systems, Inc., (hereafter “MTS”) warrants that itsproducts will be free from
Warranty & Repair56MTS WILL NOT BE LIABLE FOR CONSEQUENTIALDAMAGES, AND UNDER NO CIRCUMSTANCES WILL ITSLIABILITY EXCEED THE PRICE FOR DEFECTIVEPRO
Warranty & Repair57For out of warranty repair charges, go towww.multitech.com/documents/warrantiesExtended two-year overnight replacement service
Warranty & Repair58Repair Procedures for International Customers(Outside U.S.A. and Canada)Your original point of purchase Reseller may offer the
Warranty & Repair59Please direct your questions regarding technical matters,product configuration, verification that the product isdefective, etc.
Product Description6Package Contents· one modem· two holding bridles (mounting brackets)· one RS-232 15-to-9-pin cable· one power supply cable wit
Reference Info60Wireless Modem Reference InfoGSM reference documents : GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM 05.08, GSM 07.01,GSM 07.02, GSM
Product Description7Parts to be Supplied by Wireless ServiceProvider· Subscriber Identity Module (SIM)configuration chipThe SIM contains information
Product Description8Radio CharacteristicsGSM 850 EGSM 900Frequency RX869 to 894 MHz 925 to 960 MHzFrequency TX824 to 849 MHz 880 to 915 MHzRF Power St
Product Description9Accessory KitA Wireless MultiModem Accessory Kit isavailable. Generally speaking, it is useful tohave one or two kits to configur
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