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Chapter 5 – Callback Security
Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387C) 17
Extension-Entry Callback
Use this procedure when calling from an extension at the callback number. The password that you use must be set up for
an optional extension-entry callback.
1. Using a data communications program such as HyperTerminal, dial the number of the callback modem.
2. When the connection is established, the callback modem responds with the following message:
Password>
3. Type an extension-entry password, press the plus key (+), type the extension to call back to, and press E
NTER.
You have three attempts or one minute to enter a valid password.
4. If the password is valid, the following message appears, and the modems disconnect:
OK Disconnecting
5. After the delay specified by the #CBDn command, the callback modem calls the extension that you entered
after the + character. If the callback modem is unable to establish a connection, it tries again, up to the number
of attempts specified by the #CBAn command.
6. After the modems reconnect, the following message reappears:
Password>
7. Type the same password you used to initiate the call. You are allowed three attempts to enter the password.
After that, you will be disconnected.
8. If the password is valid, the following message appears, and the modems establish a working connection:
OK Connecting
Direct Connection
Use this procedure when you want to connect without first being called back. The password that you use must be set up
for an optional direct connection.
1. Using a data communications program such as HyperTerminal, dial the number of the callback modem.
2. When the connection is established, the callback modem responds with the following message:
Password>
3. Type a direct connection password, press the - key, and then press E
NTER. You have three attempts or one
minute to enter a valid password.
4. If the password is valid, the following message appears and the modems establish a working connection:
OK Connecting
Note: You can make all calls direct connect regardless of whether the password or phone number has the -
character by using the %H1 command.
- MultiModem 1
- MultiModem ZBA User Guide 2
- support.multitech.com 2
- Contents 3
- Chapter 1 – Introduction 4
- Technical Specifications 5
- Chapter 2 – Installation 6
- Location of the Jumpers 7
- Changing the Voice Jumper 7
- Power-On Test 9
- Windows Installer 9
- Chapter 3 – Operation 12
- Changing the Setup Password 13
- Calling Procedures 16
- Password-Only Callback 16
- Number-Entry Callback 16
- Extension-Entry Callback 17
- Direct Connection 17
- Callback Security Commands 18
- Chapter 6 – Troubleshooting 19
- Data Is Being Lost 22
- Upgrade Overview 23
- FCC Part 15 Regulation 25
- FCC Part 68 Telecom 25
- Canadian Limitations Notice 26
- Industry Canada 26
- Thailand Approval 26
- South African Statement 27
- Japan Requirements 27
- REACH Statement 29
- Console Port Connections 34
- Remote Configuration 34
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